Shipping

Delivery

Same Day Delivery Service To Most Melbourne Metropolitan Areas (Monday to Saturday). Orders must be placed by 12pm in order to be delivered on the same day. If your order is urgent and you have missed the 12 pm cut off, please contact the office to see if other arrangements can be made. When nappy cakes have been safely delivered, you will receive notification via text or email of delivery confirmation.

$14.95 Delivery Fee Applicable To Most Melbourne Metropolitan Areas (Monday to Friday).
Sunday deliveries are available by prior arrangement only. Please contact the office for availability.

$19.95 Delivery Fee Applicable for all Regional Victoria and Interstate Orders.

Customer Pick Ups

Gifts can also be picked up from Babykins Baby Gifts located in Cranbourne 3977.
Pick – ups by prior arrangement only.

Interstate

We do accept Interstate and Regional Victoria orders as well

Deliveries to Hospitals and Business Addresses

Our couriers make deliveries to hospitals and business addresses to a central point such as a reception area or hospital ward desk. Although we do deliver directly to most room numbers if they are supplied with the order. By doing so, we consider our part of the delivery process to have been completed once your gift has been delivered to and received by a member of staff at the central delivery point. Once this delivery process has been completed, we do not accept liability or assume any responsibility for gifts being lost, stolen, misplaced, damaged, delays by staff in forwarding the gift to the recipient or failure by staff in passing the gift onto the intended recipient.
Please ensure that you provide us with the full name of the recipient of the gift, including a maiden name (if applicable), as this may be the surname by which she is known by at the delivery address.
Please note that it is your responsibility to confirm that the recipient of the gift is not being discharged or relocated from hospital.

Deliveries to Homes

As our couriers do not provide us with an exact time of delivery, you can elect to have the delivery left at the front door if nobody is home. However, if you do give us this authority for our couriers to leave the gift we do not accept liability or assume any responsibility for the gift being lost, stolen or damaged. If you have not given us authority to leave the gift and nobody is home, an additional courier fee will be incurred.

Further Delivery Terms

Whilst our couriers use their best endeavours to deliver our Nappy Cakes promptly, occasionally there may be a delay caused by unforeseen circumstances. We do not accept liability or assume any responsibility for loss or damage that may result from late delivery.
Please note that additional delivery charges will be incurred in the following events: – if you have provided an incorrect address at the time of ordering; if there is nobody to accept the delivery – at a business address during usual business hours or at a home address if you have not given us authority for our couriers to leave the gift at the front door; or the recipient of the gift has been discharged or relocated from hospital. In these circumstances, we will be in contact with you to make the necessary arrangements for another delivery attempt.
Please otherwise refer to our terms & conditions, or go to our online store.

For further information, please contact our office onĀ 0423 109 448.